Liaising closely with the design team, head of digital and IT teams, you will be focusing mainly on conducting customer research and analysing the results.
You will be translating customer research & insights into effective solutions for the business. It is essential you have strong analytical & critical thinking skills and you must be able to translate business & user needs into research plans & objectives.
Other requirements include extensive experience of conducting user research & the research process, including requirement gathering, flow charting, card sorting, tree testing, interviewing, moderating focus groups and usability test sessions.
You will be responsible for writing and presenting briefs, leading workshops and walkthrough sessions, as well as planning, running & analysis of usability test sessions across all websites.
Exciting role for someone who is keen to join an established digital team within a specialist company.
If you are keen to be considered for this role then please send your CV through to me at firstname.lastname@example.org