Content Operations Manager (Contract)

  • Location

    Central London

  • Sector:

    Strategy/Planning

  • Job type:

    Freelance

  • Contact:

    Katy Nagy

  • Contact email:

    [email protected]

  • Job ref:

    1116430

  • Published:

    29 days ago

  • Duration:

    12 months

  • Expiry date:

    2021-05-10

  • Startdate:

    Immediate

  • Consultant:

    #

I am partnered with an innovative healthcare company who is looking to add to their established Digital Content team. This role will see you manage ongoing delivery and optimisation of content that engages and informs customers. It is an integral position within the team and aligns closely with the overall brand strategy of the company.
  
Initial responsibilities
  • Creating new and developing existing content with the content creation team
  • Maintaining and researching suitable paid channels
  • Owning relationships with vendors and other agency partners
  • Monitoring content performance in a variety of ways
  • Developing excellent user experience to ensure strong customer engagement
  
Desired experience
  • Knowledge in Drupal, Salesforce Marketing Cloud, Google Analytics and Veeva CRM systems.
  • Experience with specifying and using data visualisation tools such as DataStudio, Clicksense, Spotfire, Tableau
  • Operated in teams who apply Agile methodologies and some experience of SCRUM
  • Background in applying marketing techniques such as segmentation, personas, customer journeys, content marketing, measurement frameworks, KPIs
  • Pharmaceutical experience is not necessary; those with a familiarity with healthcare and/or life sciences are welcome to apply
  
This position will start immediately and ideally last 12 months. It will initially be remote with a view to return to the offices,  in line with government guidance.
  
For more information or to apply, email Katy via [email protected]